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Am I entitled to a full refund if I return goods to shop?

Sent to Legal Experts March 5 2006 at 10:39 AM
   

Item bought from Past Times just prior to Christmas 2005. Intended to be given as a Christmas present but it became a birthday present and was used in late Feb 2006. The gift was unwanted so I returned it to the Past Times shop where I originally purchased the item in Liverpool. I expected to receive a full refund as I had my original receipt (payment had been made by debit card) and the item was unused and just as I had purchased it. I was informed that I was only allowed a full refund if the item had been purchased within the past 28 days (this is written on the reverse of the original receipt) and that I would have to accept a Gift Voucher (only redeemable at Past Times) instead.

Is this legal? or am I entitled to a full refund?

Regards,

Andy

Customer (name blocked for privacy)
Status:  Closed   Value: $15
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March 5 2006 at 1:36 PM (2 hours and 56 minutes and 32 seconds later)
         
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