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Can a telephone conversation on the job

Sent to Legal Experts September 24 2007 at 7:12 AM
   

Can a telephone conversation on the job be taped without your permission?

 

Optional Information:
Denver, United States

Customer (name blocked for privacy)
Status:  Closed   Value: $15
Answer
September 24 2007 at 7:29 AM (16 minutes and 17 seconds later)
         
REPLIEDCheck Mark

Hello,

It depends on the circumstances. For example, in the performance of a job in corporate call center employess are aware that their phone calls will may be monitored and or recorded. Under these circumstance, the recording of the call is legal.

Can you provide me with further details pertaining to your individual circumstances? Doing so will enable me to provide you with a more specific answer.



Medicine&Law -- Mediator -- 99% Positive Feedback on 470 Legal Accepts
Dog/Owner Related Issues & Medical Insurance Claim Resolution
Reply
September 24 2007 at 7:37 AM (7 minutes and 52 seconds later)
         
Reply to Medicine's Post: This is not an on call center, but a local health dept. The state Health dept. recorded a phone call that proved that I had given incorrect answer to a person from that dept who was posing as a school nurse. the information was not medical advice but was asking if we do or do not give free vaccines to people who cannot afford to pay. This answer was recorded without my knowledge and my supervisor brought the information back to confront me about giving out a wrong answer.
Customer (name blocked for privacy)
Info Request
September 24 2007 at 7:51 AM (13 minutes and 59 seconds later)
         
REPLIED to Info RequestCheck Mark

Thanks for clarification.

Have you ever been made aware by company policy that at any point in time that your supervisor may monitor or record your telephone conversations for quality control purposes?

 



Medicine&Law -- Mediator -- 99% Positive Feedback on 470 Legal Accepts
Dog/Owner Related Issues & Medical Insurance Claim Resolution
Reply
September 24 2007 at 8:01 AM (10 minutes and 43 seconds later)
         
Reply to Medicine's Post: No
Customer (name blocked for privacy)
Answer
September 24 2007 at 8:19 AM (18 minutes and 14 seconds later)
         
ACCEPTEDCheck Mark

Federal law makes it unlawful to record telephone conversations except in one party consent cases which permit one party consent recording by state law. What that means is a person can record their own telephone conversations without the knowledge or consent of the other party in those states that allow one party consent.

Colorado is a state that permits one party consent.



Medicine&Law -- Mediator -- 99% Positive Feedback on 470 Legal Accepts
Dog/Owner Related Issues & Medical Insurance Claim Resolution
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